Case Study - 1224
About the client
I had anxiety going into hospital 17 years ago to have major surgery,and have had bouts of anxiety at different stages of my life, also when I am going out with friends. I have planned major surgery again and wanted to walk into hospital calmy.
Client’s objectives of using this service
My objective is to not suffer anxiety going into hospital
The role of YOL
Was to attend with an open mind.
What was the most challenging part of the process from client’s perspective?
Probably to sit and to listen to Caroline.
What has been the main result?
I walked into Redditch Hospital on the morning of having a revision hip surgery extremely calm , felt no anxiety, amazing. I also have no anxiety or feel anxious when going out with friends or family…amazing
What advice would you give to other people looking for this type of service?
I would not hesitate in going to Caroline again if i ever have any concerns or problems that need a dressing. I felt extremely comfortable in seeing Caroline. She is extremely professional , calm, straight to the point . Be open minded,quite a unique process but worked for me , definitely changed me for the best .
Testimonial
Would 100% recommend anyone to go and see Caroline. A truly lovely lady that has made me say goodbye to anxiety for good. Result ! Thank you .